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Home > Products > Natural Marble Tiles > Textured Finished Tiles for Wall > 12x24 Carrara Gray OL Textured Finished Marble Tiles For Wall
  • Single 12x24 inch Carrara gray natural marble wall tile showcasing horizontal 3D fluted texture and subtle veining.
  • Freestanding white soaking tub positioned before a wall of 12x24 Carrara gray fluted marble tiles with cove lighting.
  • Double-height living room featuring a massive two-story 12x24 fluted Carrara gray marble tile feature wall.
  • Modern hallway partition wall featuring 12x24 Carrara gray fluted marble tiles with top and bottom LED strip lighting.
  • Low platform bed positioned before a floor-to-ceiling 12x24 Carrara gray fluted marble tile headboard accent wall.
  • Wooden dining credenza with brass candlesticks positioned in front of a 12x24 Carrara gray fluted marble tile wall.
  • Close-up shot of 12x24 fluted Carrara gray marble wall tiles with under-cabinet lighting and modern decor.
  • Linear gas fireplace integrated into a full wall of 12x24 fluted Carrara gray marble tiles in a living room.
  • Modern entryway featuring a console table set against a 12x24 fluted Carrara gray marble tile feature wall.
  • Floating double vanity set against a full feature wall of 12x24 Carrara gray fluted marble tiles in a luxury bathroom.
  • Under-cabinet lighting illuminating 12x24 fluted Carrara gray marble tiles on a modern kitchen backsplash wall.
  • Teak lounge chair placed in front of a floor-to-ceiling 12x24 Carrara gray fluted marble tile accent wall.
  • A luxury bedroom feature wall clad in 12x24 Carrara gray fluted marble tiles with soft overhead lighting.
  • Built-in fireplace set into a dramatic accent wall lined with 12x24 Carrara gray fluted marble wall tiles.
  • Brown leather Chesterfield sofa set against a 12x24 Carrara gray fluted marble tile wall framed by wood millwork.
  • Executive home office desk and chair set against a full feature wall of 12x24 Carrara gray fluted marble wall tiles.
  • Vertical 12x24 Carrara gray fluted marble wall tiles installed as a kitchen backsplash behind open wood shelving.
  • Copper vessel sink on concrete vanity with warm backlighting against 12x24 fluted Carrara gray marble accent tile wall.
  • Black bathroom vanity with vessel sink set against a 12x24 fluted Carrara gray marble tile feature wall.
  • Grand luxury lobby space featuring crystal chandeliers and a multi-story 12x24 Carrara gray fluted marble feature wall.
1/1
  • Single 12x24 inch Carrara gray natural marble wall tile showcasing horizontal 3D fluted texture and subtle veining.
  • Freestanding white soaking tub positioned before a wall of 12x24 Carrara gray fluted marble tiles with cove lighting.
  • Double-height living room featuring a massive two-story 12x24 fluted Carrara gray marble tile feature wall.
  • Modern hallway partition wall featuring 12x24 Carrara gray fluted marble tiles with top and bottom LED strip lighting.
  • Low platform bed positioned before a floor-to-ceiling 12x24 Carrara gray fluted marble tile headboard accent wall.
  • Wooden dining credenza with brass candlesticks positioned in front of a 12x24 Carrara gray fluted marble tile wall.
  • Close-up shot of 12x24 fluted Carrara gray marble wall tiles with under-cabinet lighting and modern decor.
  • Linear gas fireplace integrated into a full wall of 12x24 fluted Carrara gray marble tiles in a living room.
  • Modern entryway featuring a console table set against a 12x24 fluted Carrara gray marble tile feature wall.
  • Floating double vanity set against a full feature wall of 12x24 Carrara gray fluted marble tiles in a luxury bathroom.
  • Under-cabinet lighting illuminating 12x24 fluted Carrara gray marble tiles on a modern kitchen backsplash wall.
  • Teak lounge chair placed in front of a floor-to-ceiling 12x24 Carrara gray fluted marble tile accent wall.
  • A luxury bedroom feature wall clad in 12x24 Carrara gray fluted marble tiles with soft overhead lighting.
  • Built-in fireplace set into a dramatic accent wall lined with 12x24 Carrara gray fluted marble wall tiles.
  • Brown leather Chesterfield sofa set against a 12x24 Carrara gray fluted marble tile wall framed by wood millwork.
  • Executive home office desk and chair set against a full feature wall of 12x24 Carrara gray fluted marble wall tiles.
  • Vertical 12x24 Carrara gray fluted marble wall tiles installed as a kitchen backsplash behind open wood shelving.
  • Copper vessel sink on concrete vanity with warm backlighting against 12x24 fluted Carrara gray marble accent tile wall.
  • Black bathroom vanity with vessel sink set against a 12x24 fluted Carrara gray marble tile feature wall.
  • Grand luxury lobby space featuring crystal chandeliers and a multi-story 12x24 Carrara gray fluted marble feature wall.

12"x24" Carrara Gray 3D Fluted OL Textured Natural Marble Wall Tile

SKU: W1696104354
Elevate your interior walls with our 12"x24" Carrara Gray 3D fluted marble tiles, precision-crafted from 100% genuine natural stone with an exclusive OL textured finish. Engineered strictly for wall applications, each tile features an upgraded 18mm (0.6–0.7 inch) structural thickness for enhanced durability and rich tactile shadow play. Packaged at 4 pieces (8 sq. ft.) per box, this premium tile ships directly from our U.S. warehouse with free ground freight included (Contiguous US).
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  • Single 12x24 inch Carrara gray natural marble wall tile showcasing horizontal 3D fluted texture and subtle veining.
  • Freestanding white soaking tub positioned before a wall of 12x24 Carrara gray fluted marble tiles with cove lighting.
  • Double-height living room featuring a massive two-story 12x24 fluted Carrara gray marble tile feature wall.
  • Modern hallway partition wall featuring 12x24 Carrara gray fluted marble tiles with top and bottom LED strip lighting.
  • Low platform bed positioned before a floor-to-ceiling 12x24 Carrara gray fluted marble tile headboard accent wall.
  • Wooden dining credenza with brass candlesticks positioned in front of a 12x24 Carrara gray fluted marble tile wall.
  • Close-up shot of 12x24 fluted Carrara gray marble wall tiles with under-cabinet lighting and modern decor.
  • Linear gas fireplace integrated into a full wall of 12x24 fluted Carrara gray marble tiles in a living room.
  • Modern entryway featuring a console table set against a 12x24 fluted Carrara gray marble tile feature wall.
  • Floating double vanity set against a full feature wall of 12x24 Carrara gray fluted marble tiles in a luxury bathroom.
  • Under-cabinet lighting illuminating 12x24 fluted Carrara gray marble tiles on a modern kitchen backsplash wall.
  • Teak lounge chair placed in front of a floor-to-ceiling 12x24 Carrara gray fluted marble tile accent wall.
  • A luxury bedroom feature wall clad in 12x24 Carrara gray fluted marble tiles with soft overhead lighting.
  • Built-in fireplace set into a dramatic accent wall lined with 12x24 Carrara gray fluted marble wall tiles.
  • Brown leather Chesterfield sofa set against a 12x24 Carrara gray fluted marble tile wall framed by wood millwork.
  • Executive home office desk and chair set against a full feature wall of 12x24 Carrara gray fluted marble wall tiles.
  • Vertical 12x24 Carrara gray fluted marble wall tiles installed as a kitchen backsplash behind open wood shelving.
  • Copper vessel sink on concrete vanity with warm backlighting against 12x24 fluted Carrara gray marble accent tile wall.
  • Black bathroom vanity with vessel sink set against a 12x24 fluted Carrara gray marble tile feature wall.
  • Grand luxury lobby space featuring crystal chandeliers and a multi-story 12x24 Carrara gray fluted marble feature wall.
  • Single 12x24 inch Carrara gray natural marble wall tile showcasing horizontal 3D fluted texture and subtle veining.
  • Freestanding white soaking tub positioned before a wall of 12x24 Carrara gray fluted marble tiles with cove lighting.
  • Double-height living room featuring a massive two-story 12x24 fluted Carrara gray marble tile feature wall.
  • Modern hallway partition wall featuring 12x24 Carrara gray fluted marble tiles with top and bottom LED strip lighting.
  • Low platform bed positioned before a floor-to-ceiling 12x24 Carrara gray fluted marble tile headboard accent wall.
  • Wooden dining credenza with brass candlesticks positioned in front of a 12x24 Carrara gray fluted marble tile wall.
  • Close-up shot of 12x24 fluted Carrara gray marble wall tiles with under-cabinet lighting and modern decor.
  • Linear gas fireplace integrated into a full wall of 12x24 fluted Carrara gray marble tiles in a living room.
  • Modern entryway featuring a console table set against a 12x24 fluted Carrara gray marble tile feature wall.
  • Floating double vanity set against a full feature wall of 12x24 Carrara gray fluted marble tiles in a luxury bathroom.
  • Under-cabinet lighting illuminating 12x24 fluted Carrara gray marble tiles on a modern kitchen backsplash wall.
  • Teak lounge chair placed in front of a floor-to-ceiling 12x24 Carrara gray fluted marble tile accent wall.
  • A luxury bedroom feature wall clad in 12x24 Carrara gray fluted marble tiles with soft overhead lighting.
  • Built-in fireplace set into a dramatic accent wall lined with 12x24 Carrara gray fluted marble wall tiles.
  • Brown leather Chesterfield sofa set against a 12x24 Carrara gray fluted marble tile wall framed by wood millwork.
  • Executive home office desk and chair set against a full feature wall of 12x24 Carrara gray fluted marble wall tiles.
  • Vertical 12x24 Carrara gray fluted marble wall tiles installed as a kitchen backsplash behind open wood shelving.
  • Copper vessel sink on concrete vanity with warm backlighting against 12x24 fluted Carrara gray marble accent tile wall.
  • Black bathroom vanity with vessel sink set against a 12x24 fluted Carrara gray marble tile feature wall.
  • Grand luxury lobby space featuring crystal chandeliers and a multi-story 12x24 Carrara gray fluted marble feature wall.
1/1
  • Single 12x24 inch Carrara gray natural marble wall tile showcasing horizontal 3D fluted texture and subtle veining.
  • Freestanding white soaking tub positioned before a wall of 12x24 Carrara gray fluted marble tiles with cove lighting.
  • Double-height living room featuring a massive two-story 12x24 fluted Carrara gray marble tile feature wall.
  • Modern hallway partition wall featuring 12x24 Carrara gray fluted marble tiles with top and bottom LED strip lighting.
  • Low platform bed positioned before a floor-to-ceiling 12x24 Carrara gray fluted marble tile headboard accent wall.
  • Wooden dining credenza with brass candlesticks positioned in front of a 12x24 Carrara gray fluted marble tile wall.
  • Close-up shot of 12x24 fluted Carrara gray marble wall tiles with under-cabinet lighting and modern decor.
  • Linear gas fireplace integrated into a full wall of 12x24 fluted Carrara gray marble tiles in a living room.
  • Modern entryway featuring a console table set against a 12x24 fluted Carrara gray marble tile feature wall.
  • Floating double vanity set against a full feature wall of 12x24 Carrara gray fluted marble tiles in a luxury bathroom.
  • Under-cabinet lighting illuminating 12x24 fluted Carrara gray marble tiles on a modern kitchen backsplash wall.
  • Teak lounge chair placed in front of a floor-to-ceiling 12x24 Carrara gray fluted marble tile accent wall.
  • A luxury bedroom feature wall clad in 12x24 Carrara gray fluted marble tiles with soft overhead lighting.
  • Built-in fireplace set into a dramatic accent wall lined with 12x24 Carrara gray fluted marble wall tiles.
  • Brown leather Chesterfield sofa set against a 12x24 Carrara gray fluted marble tile wall framed by wood millwork.
  • Executive home office desk and chair set against a full feature wall of 12x24 Carrara gray fluted marble wall tiles.
  • Vertical 12x24 Carrara gray fluted marble wall tiles installed as a kitchen backsplash behind open wood shelving.
  • Copper vessel sink on concrete vanity with warm backlighting against 12x24 fluted Carrara gray marble accent tile wall.
  • Black bathroom vanity with vessel sink set against a 12x24 fluted Carrara gray marble tile feature wall.
  • Grand luxury lobby space featuring crystal chandeliers and a multi-story 12x24 Carrara gray fluted marble feature wall.
Description

Product Summary: The Luxury Marble Craft 12"x24" Carrara Gray 3D Fluted Marble Wall Tile is crafted from 100% natural Carrara Gray marble featuring an innovative OL textured finish. Designed with linear 3D fluted grooves and an enhanced 18mm thickness (0.6–0.7 inch), this natural stone tile adds architectural depth, tactile luxury, and dramatic shadow play to upscale feature walls, modern bathroom surrounds, and luxury kitchen backsplashes.

Technical Specifications

Specification Attribute Product Parameter Detail
Product Name 12"x24" Carrara Gray 3D Fluted Marble Wall Tile
Material Composition 100% Natural Marble (Carrara Gray)
Tile Dimensions 12" W x 24" L (305mm x 610mm)
Tile Thickness 0.6 in. – 0.7 in. (Approx. 18 mm)
Unit Weight Approx. 19.85 lbs (9.0 kg) per tile
Surface Finish 3D Fluted / OL Textured Carved Surface
Packaging Coverage 4 Pieces / 8 Sq.Ft. per Box
Box Dimensions 26.77" L x 14.96" W x 8.07" H
Recommended Application Interior Walls, Shower Surrounds, Backsplashes ONLY
Shipping & Stock US Warehouse Stocked & Free Ground Freight Included (Contiguous US)

Dimensional Precision & Heavy-Duty Structural Integrity

Architectural installations require absolute dimensional precision. Every piece of our 12"x24" Carrara Gray fluted marble tile is precision-milled to maintain exact field proportions, making large-scale vertical layouts seamless and straightforward.
Diagram showing 12x24 dimensions, 19.85 LB weight, and 0.6-0.7 inch thickness of the fluted marble tile edge.

Unlike standard thin wall tiles that measure only 10mm or 12mm, our 3D fluted tiles feature an upgraded 18mm (0.6–0.7 inch) solid natural marble body. This extra material depth allows for deep, dramatic groove carving without compromising tile strength. Weighing nearly 20 pounds per piece, these tiles add substantial mass to interior wall assemblies. This added mass can contribute to thermal inertia and may help with sound attenuation, depending on the overall wall build-up, substrate, framing, insulation, and sealing details.

The close-up video above highlights the exclusive OL textured finish carved directly into the natural stone face. The micro-textured linear channels diffuse light differently than polished marble, softening reflections and introducing a warm, organic tactile sensation when touched.

Product packaging info graphic for the fluted marble tiles, detailing 4 pieces and 8 square feet per box contents.
Each box is engineered for transit safety across the contiguous United States. Containing exactly 4 tiles covering 8 square feet, the packaging includes reinforced outer corrugated walls and interior corner cushioning to withstand freight transport. Because jobsite cuts, edge trimming, and natural pattern sorting are standard parts of tile installation, we recommend ordering 10% to 15% extra material beyond your net wall area measurement.

Authentic Marble Character & Factory Pre-Lay Inspections

Carrara Gray marble is celebrated for its dynamic tonal depth, blending cool ash-gray background tones with soft white clouding and darker charcoal linear veins. Because no two marble blocks in nature are identical, every single tile exhibits its own unique organic pattern.

Rendered eight-tile layout demonstrating a seamless installation pattern with continuous horizontal fluted textured lines.
As rendered in the grid pattern above, setting fluted tiles side-by-side produces a continuous linear rhythm across wide wall expanses. Notice how the underlying stone veining drifts naturally across the flutes—some tiles display subtle silver fogging, while others show strong linear striations. This inherent visual variety is the defining hallmark of real natural stone.

High-angle view of multiple fluted marble tiles laid out in long rows on a floor, highlighting natural variation.
To guarantee strict quality standards before boxing, our factory team conducts full-scale dry layouts on the inspection floor. In the overhead photo above, long columns of freshly cut 12"x24" tiles are arranged side-by-side to verify groove depth uniformity and calibrate overall color balance across batch lots.

Perspective view of an extensive factory floor layout of fluted marble tiles, emphasizing textured lines and scale.
Looking across the factory staging floor from a low angle reveals how overhead lighting brings out the physical depth of the 3D fluted grooves. This perspective staging confirms that each tile transitions smoothly into the next, helping to achieve a more consistent appearance when installed.

The unedited video above offers an authentic, unfiltered glimpse into our actual production environment. By presenting raw footage without studio color filters or retouching, we ensure that you can evaluate the true stone character, natural color range, and surface texture exactly as it leaves our manufacturing facility.

Essential Natural Stone Disclosures & Application Guidelines

1. The "Natural Unboxing Experience": Genuine natural marble is a product of geological formation over millions of years. Every tile varies in background tone, grey saturation, and veining intensity. Unboxing natural stone is inherently like opening a mystery box—no two tiles are ever identical. If your design project requires completely uniform color without shade variance, natural stone may not be suitable for your needs.

2. Micro-Fissures, Pores & Unfilled Textured Surface: Unlike many smooth polished marble tiles—which may be coated with resin fillers and mechanically buffed flat to seal natural voids—3D textured and fluted tiles cannot undergo surface resin filling or planar polishing. Machining 3D grooves cuts across natural stone capillaries, exposing authentic microscopic pores and fine natural crystalline fissures. After CNC carving, our artisans manually deburr and smooth the ridge edges, but natural stone pores remain visible.

3. WALL APPLICATION ONLY: Due to the deep 3D fluted profile and exposed textured finish, this tile is engineered strictly for wall installations (such as accent walls, shower walls, and backsplashes). It must NEVER be installed on floors or high-wear countertops, where dirt could settle into grooves and heavy foot traffic could cause chipping. Please evaluate these intrinsic stone characteristics carefully before placing your order.

Architectural Applications & Material Synergy

Interior designers frequently mix contrasting textures of the same natural stone to create sophisticated, cohesive spaces. Combining 3D fluted wall tiles with smooth polished marble floors establishes a high-contrast balance between light-absorbing relief surfaces and light-reflecting flat planes.
Living room TV feature wall with fluted marble tile accent wall and 12x24 Carrara Gray polished marble floor tiling.
Living Room Concept: Floor-to-ceiling fluted wall tiles anchored by smooth polished flooring.
Modern dining room featuring round table with 12x24 Carrara Gray polished floor tiles and fluted textured wall tiles.
Dining Space Accent: Minimalist wooden dining furniture set against a full-height fluted marble backdrop.
Minimalist bathroom with round stone tub, 12x24 Carrara Gray polished floor tiles, and matching textured wall tiles.
Spa Sanctuary: Freestanding stone tub surrounded by vertical fluted wall tiles and polished floor slabs.
Luxury bathroom with double pedestal sinks, freestanding tub, 12x24 Carrara Gray polished floor and textured wall tiles.
Master Suite Surround: Dual pedestal sinks framed by 3D fluted walls and seamless polished marble floors.

In all four luxury interior settings shown above, the vertical wall surfaces feature our 12"x24" OL textured fluted tiles, while the floors are laid with matching 12x24 Carrara Gray polished marble tiles. This dual-finish strategy unifies the stone color palette while introducing captivating tactile variety between wall and floor surfaces.
Modern bath featuring 12x24 Carrara Gray polished floor and side walls combined with fluted center wall marble tiles.
Architectural focal point design utilizing 3D fluted tiles on the main central wall, bordered by smooth polished marble on side walls and flooring.

For a more subtle architectural statement, consider using fluted tiles exclusively on a single central accent wall while wrapping adjoining side walls and floors in flat polished marble. As illustrated in the sanctuary tub space above, the central 3D fluted section acts as a dramatic textural backdrop, drawing immediate visual focus to freestanding fixtures.

Curated Vanity Pairings: Fluted Walls & Carved Stone Sinks

Achieving a cohesive luxury bathroom design is effortless when pairing 3D wall tiles with solid carved marble plumbing fixtures made from the same stone quarry family.
Wall-mounted walnut vanity with a Carrara gray honed oval vessel sink set against 12x24 fluted marble wall tiles.
Frontal vanity view highlighting the organic harmony between vertical wall fluting and a smooth oval vessel sink.

In the floating vanity layout above, the linear vertical channels of the 12"x24" fluted wall tiles create a striking backdrop for a matching hand-carved Carrara Gray natural marble oval vessel sink. The backlit circular mirror casts soft halo illumination down the tile channels, accentuating the stone's 3D depth.
Angle view of a bathroom vanity and honed oval marble vessel sink against 12x24 Carrara gray fluted wall tiles.
Corner perspective demonstrating how side lighting enhances the tactile contrast between smooth carved sink edges and fluted wall tiles.

Viewed from a side corner angle, the honed, smooth surface of the oval vessel sink creates an elegant visual dialogue with the surrounding textured marble wall tiles. At inside wall corners, the fluted pattern can be resolved cleanly with precise field cuts, mitered edges, or matching corner trim, delivering an architectural finish ideal for modern powder rooms.

DIY Creative Installation & Custom Layout Inspiration

One of the most versatile aspects of 12"x24" fluted marble tiles is their ability to be cut and re-oriented into bespoke geometric patterns during installation.
Custom cut 12x24 Carrara gray fluted marble tiles installed in a modern kitchen backsplash with under-cabinet lighting.
Kitchen backsplash featuring custom-cut fluted tiles installed in alternating horizontal and vertical groove directions.

Design Takeaway: This kitchen backsplash installation demonstrates how 12"x24" fluted tiles can be custom-cut on site and arranged in alternating vertical and horizontal orientations. By rotating cut tile sections 90 degrees, installers can create bespoke basketweave or geometric block patterns tailored to any cabinet space.

Looking to explore additional shapes and luxury colorways for your next renovation project? We invite you to explore our complete 3D wall tile collection to discover complementary hexagon formats, warm white tones, and gold-veined natural marble options.

Care & Maintenance for Textured Marble Walls

Maintaining the beauty of natural 3D textured marble requires simple, regular care practices. Because marble is a porous natural calcium carbonate stone, adhering to proper maintenance routines ensures lasting elegance for decades:

  • Initial Sealing: Pre-sealing the stone before installation is recommended, followed by applying a high-quality penetrating natural stone sealer immediately after installation and grouting. Re-seal wall surfaces every 12 to 18 months in dry areas, or every 6 to 12 months inside shower enclosures.
  • Routine Dusting: Clean dust and dry particles from 3D grooves using a soft microfiber feather duster or a soft-bristle vacuum attachment.
  • Washing & Cleaning: Wash wall tiles using pH-neutral natural stone cleaners diluted in warm water. Avoid acidic cleaners such as vinegar and lime scale removers, as well as chlorine bleach or other oxidizing cleaners.
  • Shower Care: In wet shower environments, wipe down tile surfaces with a soft cloth or squeegee after use to prevent hard water mineral deposits from collecting inside textured grooves.

Frequently Asked Questions

Q: Can these 12"x24" Carrara Gray fluted tiles be installed on bathroom shower walls?

A: Yes. These solid 18mm natural marble tiles are ideal for shower wall installations. Ensure the substrate is fully waterproofed before tile setting, use white high-grade polymer-modified thinset, and thoroughly seal the stone with a penetrating sealer before installation and after grouting.

Q: Can I install this 3D textured tile on my bathroom or living room floor?

A: No. These tiles are strictly specified for wall applications only. The 3D carved grooves and unpolished textured surface are not suitable for foot traffic, and dirt would collect inside the linear channels if laid horizontally on floors.

Q: Why are there small visible pores and minor fissures on the fluted surface?

A: Unfilled micro-pores and fine crystalline lines are intrinsic characteristics of authentic carved stone. Unlike many polished marble tiles, textured fluted tiles cannot be resin-filled or planar-sanded. These natural features confirm genuine stone origin and add authentic organic character.

Q: Do you offer free shipping on these heavy marble tiles across the United States?

A: Yes. All orders within the contiguous United States ship from our US warehouse hubs with standard ground freight shipping included. Tiles are packaged 4 pieces (8 sq. ft.) per heavy-duty box.

Shipping & Delivery

At Luxury Marble Craft, we are committed to delivering your unique natural stone pieces safely and efficiently. Please review our shipping policy below to understand how we process and deliver your order.


1. Order Processing Time

We know you are eager to receive your items.

  • Processing: All orders are processed within 1-3 business days.
  • Cut-off Time: Orders placed after 12:00 PM (Noon) EST will be processed the next business day.
  • Note: Processing time does not include weekends or holidays.


2. Shipping Methods & Carriers

To ensure the safety of our heavy and fragile marble products, we utilize two premium shipping methods depending on the size of your order:

  • FedEx Ground: For standard parcels and lighter items.
  • LTL Freight (Less-Than-Truckload): For enhanced safety, products weighing 150 lbs or more will be shipped via specialized freight carriers.
  • US Fulfillment Network: Most orders ship from our primary fulfillment centers in California (CA) or Georgia (GA). As our product collection and inventory expand, we continue adding specialized warehouse locations across the United States. Regardless of which facility dispatches your order, estimated transit time remains consistently 3-7 business days.


3. Estimated Delivery Time

Delivery times vary based on your location and the shipping method.

  • Standard Delivery: Typically 3-7 business days after the order leaves our warehouse.
  • Please note: While we strive for punctuality, delivery times may be subject to unforeseen delays such as severe weather or carrier disruptions.


4. Tracking Your Order

Peace of mind is important. Once your order has shipped, you will immediately receive a Shipping Confirmation Email containing your tracking number. You can use this number to monitor your shipment's progress 24/7.


5. Warehouse Pick-Up Service

Need your order sooner for a tight renovation schedule? We offer local warehouse pick-up for customers who prefer to collect their items earlier than standard delivery timelines. Because our fulfillment centers are active industrial sites, all pick-ups require advance scheduling.

How to Arrange a Pick-Up:

  1. Contact Us Prior to Ordering: Email us at LMC@luxurymarblecraft.com with your delivery address and intended items. Our team will verify inventory at your nearest warehouse location and help you compare local pick-up drive time against our standard 3-7 business day delivery window so you can choose the fastest fulfillment option.
  2. Appointment Required: Pick-ups must be scheduled at least 2 business days in advance to ensure your order is safely pulled, inspected, and staged for loading.
  3. Pick-Up Hours: Monday – Friday, 11:00 AM – 3:00 PM EST (By appointment only).

Late Pick-Up Policy: To keep our warehouse operations running smoothly, timely arrival is essential. Please note that a $30 daily storage fee will apply for each day the order remains uncollected beyond the scheduled pick-up date.


6. Shipping Costs

We are pleased to offer complimentary standard shipping on all orders within the contiguous United States. No surprise fees—just exceptional natural marble delivered to your door.

Refund & Returns

At Luxury Marble Craft, we stand behind the quality and craftsmanship of our natural marble products. Please review our return and refund policy below for detailed instructions on damage claims, standard returns, and refund processing.


1. Damaged or Defective Items: Our "Arrive Safe" Guarantee

We pack our marble with extreme care using specialized protective packaging, but we understand that transit accidents can happen with heavy stone items.

  • The Guarantee: If your item arrives damaged or broken, we will provide a Full Refund or send a Free Replacement immediately at no additional cost to you.
  • How to Report: Please inspect your package upon delivery. If you notice any damage, contact us at LMC@luxurymarblecraft.com within 7 days of delivery.
  • Requirement: Please include clear photos of the damaged product and the outer packaging so our team can process your claim swiftly.


2. Standard Returns (Change of Mind & Natural Variations)

We want you to be completely satisfied with your purchase. If an item is not the right fit for your project, we accept standard returns under the conditions outlined below.

Important Note on Natural Stone Variations: Authenticity and material truth are fundamental at Luxury Marble Craft. All product imagery on our website represents real natural marble harvested from the earth. Natural stone inherently features unique veining patterns, subtle tonal shifts, natural pores, and individual character lines. No two pieces are identical. We encourage our customers to celebrate these natural characteristics as proof of genuine marble.

Classification: Return requests based on dissatisfaction with natural stone variations (such as specific veining preferences or shade differences) or general change of mind are classified as Standard Returns. If your project requires absolute uniformity, we kindly advise reviewing product specifications carefully prior to ordering.

Return Conditions & Process:

  • Eligibility: Returned items must be unused, in their original condition, and packed securely in their original packaging.
  • Return Shipping: The customer is responsible for return freight and shipping costs to our designated US fulfillment facility.
  • Restocking Fee: A 20% restocking fee will be deducted from your final refund. This fee covers the specialized labor required for unboxing, inspecting, and repackaging heavy natural stone products.
  • Step 1 (Authorization): Email us at LMC@luxurymarblecraft.com within 7 days of delivery to request a Return Authorization and the designated return address. Returns sent without prior authorization cannot be accepted.
  • Step 2 (Shipment): Ship the authorized return using a trackable shipping service.
  • Step 3 (Refund): Upon receipt and inspection at our warehouse, your refund will be issued minus the 20% restocking fee.


3. Refund Processing & Timelines

  • Inspection & Approval: Once your return arrives at our fulfillment center, our quality control team will inspect the item and send you an email notification confirming approval or rejection.
  • Processing Time: Upon approval, your refund will be credited back to your original payment method within 5-10 business days, depending on your card issuer or bank processing times.

Late or Missing Refunds: If you have not received your refund after 10 business days, please follow these steps:

  1. Re-check your bank account or payment provider balance.
  2. Contact your credit card company or bank, as processing times may vary before transactions officially post.
  3. If you have completed these steps and still have not received your refund, please reach out to us at LMC@luxurymarblecraft.com.


4. Non-Refundable Items & Exceptions

Please note that the following items and conditions are strictly exempt from refunds:

  • User-Caused Damage: Any product that is not in its original condition, is damaged, or is missing parts for reasons not due to our error.
  • Final Sale Items: Products explicitly marked as "Final Sale" or "Clearance" are non-refundable.

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