Customer Service
How Can We Help You?
Your satisfaction is our priority. This help center is designed to provide quick answers and clear guidance for your Luxurymarblecraft experience. Below you'll find our policies and resources to assist you.
Our Policies & Support Information
🚚 Shipping & Delivery
Learn about our shipping process, delivery timelines from our USA warehouses, and how to track your order.
View Shipping Policy✅ Refund & Damaged Items
We stand behind the quality of our packaging and products. Our policy covers replacements for items damaged during transit.
View Refund & Returns Policy📄 Website Policies
Review our Terms of Service, Privacy Policy, and Cookie information.
Terms of Service | Privacy Policy | CookiesStill Need Assistance?
If you have not found the answer you're looking for, particularly regarding an item that arrived damaged, our dedicated support team is ready to help.
Contact Our Support Team:
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Email: LMC@luxurymarblecraft.com
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Business Entity: Xiamen Vitra Stone Co., Ltd.
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Business Address: R036-1, Room 601, 6th Floor, Tower A Enjoy Center, No.6 Songyue Road, Siming District, Xiamen City, Fujian Province, 361001, China
