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Home > Products > color > WATERJET > 12x12 White and Gray Waterjet Diagonal Stripe Polished Marble Tile for Wall and Floor
  • Polished 12x12 waterjet natural marble tile featuring diagonal stripes of Snow Mountain White and Carrara Gray stone.
  • Modern living room floor decorated with geometric concentric diamond patterns made of white and gray marble tiles.
  • Kitchen wet bar backsplash highlighted with geometric white and gray waterjet marble tile in concentric diamonds.
  • Contemporary galley kitchen featuring a striking geometric full-height focal wall made of polished marble tiles.
  • Formal modern dining room with geometric concentric diamond floor using polished white and gray waterjet marble tiles.
  • Open-concept contemporary living room floor finished with polished white and gray geometric waterjet marble tile.
  • Spacious bathroom wall and shower surround tiled with polished geometric white and gray waterjet natural marble.
  • Modern interior corridor floor showcasing reflective polished white and gray waterjet marble tiles in geometric pattern.
  • Architectural home entryway floor finished with polished white and gray geometric waterjet marble tile flooring.
  • Luxury kitchen backsplash styled with polished white and gray waterjet marble tiles arranged in concentric diamonds.
  • Open-concept kitchen and dining room floor featuring polished white and gray geometric waterjet marble tile layout.
  • Modern bathroom vanity feature wall featuring polished white and gray waterjet marble tiles in geometric diamond layout.
  • Close-up bathroom vanity feature wall featuring polished white and gray waterjet marble tile in concentric diamonds.
  • Primary bathroom floor covered in waterjet white and gray natural marble tiles configured into continuous diamonds.
  • Modern living room with fireplace and blue sofas featuring a rug-style floor in white and gray waterjet marble tile.
  • Grand foyer entrance floor lined with a central rug pattern using polished white and gray diagonal stripe marble tiles.
  • Luxurious master spa bathroom floor tiled with polished white and gray diagonal stripe waterjet natural marble.
  • Luxury commercial restaurant dining area showcasing a full natural marble floor tiled in geometric diagonal stripes.
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  • Polished 12x12 waterjet natural marble tile featuring diagonal stripes of Snow Mountain White and Carrara Gray stone.
  • Modern living room floor decorated with geometric concentric diamond patterns made of white and gray marble tiles.
  • Kitchen wet bar backsplash highlighted with geometric white and gray waterjet marble tile in concentric diamonds.
  • Contemporary galley kitchen featuring a striking geometric full-height focal wall made of polished marble tiles.
  • Formal modern dining room with geometric concentric diamond floor using polished white and gray waterjet marble tiles.
  • Open-concept contemporary living room floor finished with polished white and gray geometric waterjet marble tile.
  • Spacious bathroom wall and shower surround tiled with polished geometric white and gray waterjet natural marble.
  • Modern interior corridor floor showcasing reflective polished white and gray waterjet marble tiles in geometric pattern.
  • Architectural home entryway floor finished with polished white and gray geometric waterjet marble tile flooring.
  • Luxury kitchen backsplash styled with polished white and gray waterjet marble tiles arranged in concentric diamonds.
  • Open-concept kitchen and dining room floor featuring polished white and gray geometric waterjet marble tile layout.
  • Modern bathroom vanity feature wall featuring polished white and gray waterjet marble tiles in geometric diamond layout.
  • Close-up bathroom vanity feature wall featuring polished white and gray waterjet marble tile in concentric diamonds.
  • Primary bathroom floor covered in waterjet white and gray natural marble tiles configured into continuous diamonds.
  • Modern living room with fireplace and blue sofas featuring a rug-style floor in white and gray waterjet marble tile.
  • Grand foyer entrance floor lined with a central rug pattern using polished white and gray diagonal stripe marble tiles.
  • Luxurious master spa bathroom floor tiled with polished white and gray diagonal stripe waterjet natural marble.
  • Luxury commercial restaurant dining area showcasing a full natural marble floor tiled in geometric diagonal stripes.

12"x12" Waterjet White and Gray Marble Tile - Polished Diagonal Stripe Geometric Tile (8 Sq. Ft./Box)

SKU: W1696P262343
Elevate your interior space with Luxury Marble Craft’s exclusive 12"x12" waterjet polished marble tiles. Masterfully crafted from 100% natural Snow Mountain White and Carrara Gray stone with a solid 0.7-inch (18mm) profile, these tiles create striking diagonal stripes that align into continuous geometric diamonds. Each 8-piece box covers 8 square feet, offering unique natural veining across every piece for one-of-a-kind residential and commercial floors or focal wall installations (we recommend ordering an extra 10%–15% for jobsite cut waste). In stock and ready to ship from our U.S. warehouse with signature shockproof foam protective packaging and included free shipping.
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  • Polished 12x12 waterjet natural marble tile featuring diagonal stripes of Snow Mountain White and Carrara Gray stone.
  • Modern living room floor decorated with geometric concentric diamond patterns made of white and gray marble tiles.
  • Kitchen wet bar backsplash highlighted with geometric white and gray waterjet marble tile in concentric diamonds.
  • Contemporary galley kitchen featuring a striking geometric full-height focal wall made of polished marble tiles.
  • Formal modern dining room with geometric concentric diamond floor using polished white and gray waterjet marble tiles.
  • Open-concept contemporary living room floor finished with polished white and gray geometric waterjet marble tile.
  • Spacious bathroom wall and shower surround tiled with polished geometric white and gray waterjet natural marble.
  • Modern interior corridor floor showcasing reflective polished white and gray waterjet marble tiles in geometric pattern.
  • Architectural home entryway floor finished with polished white and gray geometric waterjet marble tile flooring.
  • Luxury kitchen backsplash styled with polished white and gray waterjet marble tiles arranged in concentric diamonds.
  • Open-concept kitchen and dining room floor featuring polished white and gray geometric waterjet marble tile layout.
  • Modern bathroom vanity feature wall featuring polished white and gray waterjet marble tiles in geometric diamond layout.
  • Close-up bathroom vanity feature wall featuring polished white and gray waterjet marble tile in concentric diamonds.
  • Primary bathroom floor covered in waterjet white and gray natural marble tiles configured into continuous diamonds.
  • Modern living room with fireplace and blue sofas featuring a rug-style floor in white and gray waterjet marble tile.
  • Grand foyer entrance floor lined with a central rug pattern using polished white and gray diagonal stripe marble tiles.
  • Luxurious master spa bathroom floor tiled with polished white and gray diagonal stripe waterjet natural marble.
  • Luxury commercial restaurant dining area showcasing a full natural marble floor tiled in geometric diagonal stripes.
  • Polished 12x12 waterjet natural marble tile featuring diagonal stripes of Snow Mountain White and Carrara Gray stone.
  • Modern living room floor decorated with geometric concentric diamond patterns made of white and gray marble tiles.
  • Kitchen wet bar backsplash highlighted with geometric white and gray waterjet marble tile in concentric diamonds.
  • Contemporary galley kitchen featuring a striking geometric full-height focal wall made of polished marble tiles.
  • Formal modern dining room with geometric concentric diamond floor using polished white and gray waterjet marble tiles.
  • Open-concept contemporary living room floor finished with polished white and gray geometric waterjet marble tile.
  • Spacious bathroom wall and shower surround tiled with polished geometric white and gray waterjet natural marble.
  • Modern interior corridor floor showcasing reflective polished white and gray waterjet marble tiles in geometric pattern.
  • Architectural home entryway floor finished with polished white and gray geometric waterjet marble tile flooring.
  • Luxury kitchen backsplash styled with polished white and gray waterjet marble tiles arranged in concentric diamonds.
  • Open-concept kitchen and dining room floor featuring polished white and gray geometric waterjet marble tile layout.
  • Modern bathroom vanity feature wall featuring polished white and gray waterjet marble tiles in geometric diamond layout.
  • Close-up bathroom vanity feature wall featuring polished white and gray waterjet marble tile in concentric diamonds.
  • Primary bathroom floor covered in waterjet white and gray natural marble tiles configured into continuous diamonds.
  • Modern living room with fireplace and blue sofas featuring a rug-style floor in white and gray waterjet marble tile.
  • Grand foyer entrance floor lined with a central rug pattern using polished white and gray diagonal stripe marble tiles.
  • Luxurious master spa bathroom floor tiled with polished white and gray diagonal stripe waterjet natural marble.
  • Luxury commercial restaurant dining area showcasing a full natural marble floor tiled in geometric diagonal stripes.
1/1
  • Polished 12x12 waterjet natural marble tile featuring diagonal stripes of Snow Mountain White and Carrara Gray stone.
  • Modern living room floor decorated with geometric concentric diamond patterns made of white and gray marble tiles.
  • Kitchen wet bar backsplash highlighted with geometric white and gray waterjet marble tile in concentric diamonds.
  • Contemporary galley kitchen featuring a striking geometric full-height focal wall made of polished marble tiles.
  • Formal modern dining room with geometric concentric diamond floor using polished white and gray waterjet marble tiles.
  • Open-concept contemporary living room floor finished with polished white and gray geometric waterjet marble tile.
  • Spacious bathroom wall and shower surround tiled with polished geometric white and gray waterjet natural marble.
  • Modern interior corridor floor showcasing reflective polished white and gray waterjet marble tiles in geometric pattern.
  • Architectural home entryway floor finished with polished white and gray geometric waterjet marble tile flooring.
  • Luxury kitchen backsplash styled with polished white and gray waterjet marble tiles arranged in concentric diamonds.
  • Open-concept kitchen and dining room floor featuring polished white and gray geometric waterjet marble tile layout.
  • Modern bathroom vanity feature wall featuring polished white and gray waterjet marble tiles in geometric diamond layout.
  • Close-up bathroom vanity feature wall featuring polished white and gray waterjet marble tile in concentric diamonds.
  • Primary bathroom floor covered in waterjet white and gray natural marble tiles configured into continuous diamonds.
  • Modern living room with fireplace and blue sofas featuring a rug-style floor in white and gray waterjet marble tile.
  • Grand foyer entrance floor lined with a central rug pattern using polished white and gray diagonal stripe marble tiles.
  • Luxurious master spa bathroom floor tiled with polished white and gray diagonal stripe waterjet natural marble.
  • Luxury commercial restaurant dining area showcasing a full natural marble floor tiled in geometric diagonal stripes.
Description
Elevate your interior space with Luxury Marble Craft's 12"x12" Waterjet White & Gray Diagonal Stripe Marble Tile. Expertly cut from 100% authentic Snow Mountain White and Carrara Gray natural quarry marble, this 0.7-inch thick polished geometric tile brings striking dimensional movement to luxury residential and commercial floors, bathroom backsplashes, and focal accent walls. Pre-assembled with precision waterjet joinery and shipped directly from our U.S. warehouse, every box delivers timeless stone craftsmanship tailored for modern architectural interiors.

Technical Specifications Table

Product Parameter Specification Details
Brand Collection Luxury Marble Craft Waterjet Geometric Series
Material Composition 100% Natural Quarry Marble (Snow Mountain White & Carrara Gray)
Nominal Tile Size 12" x 12" (305 mm x 305 mm) per tile
Tile Thickness 0.7 Inch (18 mm) Solid Natural Stone
Unit Weight Approx. 10 lbs (4.5 kg) per piece
Surface Finish High-Gloss Polished Surface Treatment
Packaging Coverage 8 Tiles / Box (Covers 8 Sq. Ft. per Box)
Recommended Applications Interior Flooring, Bathroom Vanity Walls, Kitchen Backsplashes, Showers, Foyers
Fulfillment & Origin In Stock — Ready to Ship from U.S. Regional Warehouses

Precision Engineering & Ordering Guidelines

Uncompromising Architectural Dimensions
Dimensions diagram for 12x12 inch waterjet marble tile, showing 0.7 inch thickness, 10 lb weight, and solid stone profile.

Engineered for both structural longevity and effortless visual alignment, each 12x12 waterjet tile measures 12 inches by 12 inches across its surface. Unlike standard commercial mosaic sheets that rely on thin 10mm mesh-backed stone veneers, our tiles are crafted from 0.7-inch (18mm) solid natural marble slabs. Weighing around 10 lbs per individual piece, this solid profile provides immense impact strength, warp resistance, and a luxurious underfoot density ideal for high-traffic residential foyers and luxury commercial settings.

Packaging Coverage & Jobsite Ordering Calculations

Packaging diagram illustrating corrugated box dimensions of 31.5x17.3x11.8 inches holding 8 sq ft of marble tiles.
Each master carton is precisely packed with 8 individual tiles, yielding exactly 8 square feet of net coverage per box. Due to the intricate diagonal geometry of waterjet stone layouts, jobsite installation inevitably requires perimeter trimming, diagonal corner fitting, and edge adjustments around outlets or plumbing fixtures. To ensure seamless installation continuity without project delays, we strongly advise purchasing an extra 10% to 15% overage above your measured square footage. This buffer accounts for necessary cut waste, edge integration, and selective shade matching during final layout sorting.


Visual Harmony, Batch Inspection & Natural Stone Disclosures

Interlocking Geometric Diamond Layouts

Dry-lay arrangement of 16 waterjet marble tiles creating an interlocking concentric diamond geometric pattern for floors.
When multiple 12"x12" diagonal stripe tiles are laid in sequence, the contrasting bands of Snow Mountain White and Carrara Gray join seamlessly to form expansive concentric diamonds. The visual beauty of this pattern relies on the authentic chromatic variance inherent in natural quarrying—where cool alabaster tones pair dynamically with smoky gray veining.

Factory Dry-Lay Grading & Pattern Alignment

Factory quality dry-lay inspection showing white and gray waterjet marble tiles arranged in continuous chevron patterns.
Prior to final crating, our master technicians perform comprehensive factory dry-lay assemblies on every production run. As shown in our facility inspection floors, multiple tile columns are aligned to verify that waterjet cut angles match perfectly, creating crisp, continuous chevron and zig-zag geometry across entire shipments.

High-Gloss Polished Surface Reflection

High-gloss polished surface of white and gray waterjet marble tiles reflecting ambient light on factory layout mat.
Our multi-stage mechanical polishing process highlights the natural density of genuine stone without artificial synthetic coatings. Under ambient indoor light, the glossy finish produces a clean, mirror-like reflection that brightens interior hallways and expands visual perception in compact bathrooms.

Precision Waterjet Seam Integrity

Straight-on view of vertical chevron pattern alignment using 12x12 white and gray waterjet natural marble tiles.
Waterjet cutting technology utilizes ultra-high-pressure water streams mixed with garnet abrasives to carve stone with sub-millimeter precision. This allows every diagonal band of white and gray marble to meet at tight, uniform joints, minimizing grout line widths and emphasizing clean architectural lines.

Wide-Field Tonal Distribution & Organic Veining

Wide angle view of a dry-lay tile field highlighting natural veining variations across Carrara Gray marble tiles.
Viewed across a broad dry-lay field, the authentic personality of natural stone comes alive. No two tiles are identical: Carrara Gray bands range from soft misty slate to dramatic charcoal swirls, while Snow Mountain White fields reveal subtle honey-hued mineral threads that confirm 100% natural quarry origin.

Natural Marble Character & Important Purchasing Disclosure

Embracing the Unpredictable Beauty of Authentic Earth-Born Stone

Natural quarry marble is formed over millions of years through intense heat and geological pressure. Consequently, every single tile possesses completely unique background hues, mineral veining, micro-fissures, natural surface pores, and organic color shading. The real-life unretouched factory photos presented above are included specifically so you can preview the full spectrum of natural variations your order may exhibit upon arrival.

Unboxing genuine marble is an experience akin to opening a mystery box—nature never creates exact duplicates. If you prefer uniform, digitally printed factory patterns, or if you cannot accept natural tonal variations, minor pinholes, hairline veins, or unpredictable stone shading, we gently suggest reconsidering your purchase. For design connoisseurs, these organic signatures are precisely what grant authentic natural stone its prestige and timeless luxury.


Curated Design Pairings & Wall-to-Floor Transformations

Luminous Spa Sanctuary: Polished White Wall Integration
Luxury bathroom floor in 12x12 waterjet marble paired with 12x24 Snow Mountain White polished marble wall tile.

To create a serene, hotel-suite aesthetic, pair our 12x12 diagonal waterjet floor tiles with a pristine vertical backdrop. In this luxury vanity space, the geometric floor pattern grounds the room while wall surfaces are dressed in matching 12x24 Snow Mountain White polished marble tiles, maximizing light reflection and architectural elegance.

Architectural Contrast: Tactile Fluted Accent Walls
Minimalist bathroom floor in waterjet marble paired with 12x24 Snow Mountain White FS textured marble wall tile.

For interiors seeking dimensional depth beyond smooth surfaces, contrast the glossy floor pattern with rich vertical texture. The modern spa layout above pairs our waterjet tile flooring with 12x24 Snow Mountain White FS textured marble tiles on the shower walls, creating a sophisticated play between light-reflecting floor geometry and shadow-casting wall grooves.

Contemporary Monochromatic Depth: Linear Gray Grooves
Modern interior floor in waterjet marble paired with a feature wall of 12x24 Carrara Gray OL textured marble tile.

Enhance the deep charcoal undertones of Carrara Gray by building a textured feature wall behind media consoles or bathroom vanities. This layout demonstrates the synergy between our geometric waterjet floor tile and a full-height wall clad in 12x24 Carrara Gray OL textured marble tiles, establishing a cohesive, high-end monochromatic palette.


Alternative Warm Colorways & Full Collection Discovery

Looking for Warm Tones? Discover White & Gold Waterjet Marble
Factory floor dry layout of white and gold diagonal stripe marble tiles displaying natural stone veining variations.

If your project palette leans toward warm neutrals, creamy brass accents, or natural wooden vanities, explore the warm-toned sister edition of this pattern. Pictured in our factory dry-lay above, the 12x12 White Gold waterjet diagonal stripe marble tile replaces Carrara Gray with warm honey-gold marble bands for an inviting, golden-hour radiance.

Custom Design Inspiration Across Our Waterjet Range

Explore endless layout possibilities by mixing geometric formats across your home. Browse our complete waterjet natural marble tile collection to discover 12x24 large-format tiles, intricate hexagon waterjet mosaics, and custom border trims designed to help homeowners and interior designers craft truly one-of-a-kind spaces.


Transit Safety & The Luxury Marble Craft Advantage

Engineered Transit Protection from U.S. Warehouses
Custom shockproof foam padding trays protecting individual 12x12 waterjet natural marble tiles inside shipping box.

Shipping heavy 0.7-inch natural stone tiles across North America demands transit packaging that exceeds standard retail cardboard. Every shipment from Luxury Marble Craft utilizes custom-molded high-density polyethylene foam trays that encapsulate each marble tile individually. Combined with reinforced double-wall master cartons, our shockproof packaging absorbs road vibrations and impacts, ensuring your order arrives intact, crack-free, and ready for immediate jobsite installation.


Frequently Asked Questions

Q1: Can 12x12 waterjet marble tiles be installed on wet shower floors and bathroom walls?

Yes. 100% natural quarry marble is an exceptional choice for wet environments including shower floors, vanity backsplashes, and bathroom feature walls. Because natural marble is porous, we recommend applying a high-quality penetrating stone sealer after installation and grouting to protect against water absorption and mineral stains.

Q2: What grout joint width and grout color are best for diagonal stripe marble tiles?

We recommend a narrow 1/16-inch to 1/8-inch grout joint using unsanded grout to complement the tight tolerances of waterjet cutting. For grout color, a light warm gray or soft off-white blends seamlessly with both Snow Mountain White and Carrara Gray marble bands, creating a unified geometric pattern.

Q3: How do I clean and maintain polished natural marble tile?

Daily maintenance requires only a pH-neutral natural stone cleaner or a soft microfiber cloth dampened with warm water. Avoid acidic cleaners, bleach, vinegar, or abrasive scouring pads, as acids can etch polished marble surfaces. Reapply a penetrating sealer every 12 to 18 months depending on water exposure and usage.

Q4: Why is a 10% to 15% overage allowance necessary when ordering?

Ordering extra tiles accounts for diagonal cuts along walls, corner fitting, and unavoidable trimming waste during installation. Additionally, having spare tiles from the same quarry batch ensures you have exact color-matched replacements available if future home modifications or repairs ever occur.

Shipping & Delivery

At Luxury Marble Craft, we are committed to delivering your unique natural stone pieces safely and efficiently. Please review our shipping policy below to understand how we process and deliver your order.


1. Order Processing Time

We know you are eager to receive your items.

  • Processing: All orders are processed within 1-3 business days.
  • Cut-off Time: Orders placed after 12:00 PM (Noon) EST will be processed the next business day.
  • Note: Processing time does not include weekends or holidays.


2. Shipping Methods & Carriers

To ensure the safety of our heavy and fragile marble products, we utilize two premium shipping methods depending on the size of your order:

  • FedEx Ground: For standard parcels and lighter items.
  • LTL Freight (Less-Than-Truckload): For enhanced safety, products weighing 150 lbs or more will be shipped via specialized freight carriers.
  • US Fulfillment Network: Most orders ship from our primary fulfillment centers in California (CA) or Georgia (GA). As our product collection and inventory expand, we continue adding specialized warehouse locations across the United States. Regardless of which facility dispatches your order, estimated transit time remains consistently 3-7 business days.


3. Estimated Delivery Time

Delivery times vary based on your location and the shipping method.

  • Standard Delivery: Typically 3-7 business days after the order leaves our warehouse.
  • Please note: While we strive for punctuality, delivery times may be subject to unforeseen delays such as severe weather or carrier disruptions.


4. Tracking Your Order

Peace of mind is important. Once your order has shipped, you will immediately receive a Shipping Confirmation Email containing your tracking number. You can use this number to monitor your shipment's progress 24/7.


5. Warehouse Pick-Up Service

Need your order sooner for a tight renovation schedule? We offer local warehouse pick-up for customers who prefer to collect their items earlier than standard delivery timelines. Because our fulfillment centers are active industrial sites, all pick-ups require advance scheduling.

How to Arrange a Pick-Up:

  1. Contact Us Prior to Ordering: Email us at LMC@luxurymarblecraft.com with your delivery address and intended items. Our team will verify inventory at your nearest warehouse location and help you compare local pick-up drive time against our standard 3-7 business day delivery window so you can choose the fastest fulfillment option.
  2. Appointment Required: Pick-ups must be scheduled at least 2 business days in advance to ensure your order is safely pulled, inspected, and staged for loading.
  3. Pick-Up Hours: Monday – Friday, 11:00 AM – 3:00 PM EST (By appointment only).

Late Pick-Up Policy: To keep our warehouse operations running smoothly, timely arrival is essential. Please note that a $30 daily storage fee will apply for each day the order remains uncollected beyond the scheduled pick-up date.


6. Shipping Costs

We are pleased to offer complimentary standard shipping on all orders within the contiguous United States. No surprise fees—just exceptional natural marble delivered to your door.

Refund & Returns

At Luxury Marble Craft, we stand behind the quality and craftsmanship of our natural marble products. Please review our return and refund policy below for detailed instructions on damage claims, standard returns, and refund processing.


1. Damaged or Defective Items: Our "Arrive Safe" Guarantee

We pack our marble with extreme care using specialized protective packaging, but we understand that transit accidents can happen with heavy stone items.

  • The Guarantee: If your item arrives damaged or broken, we will provide a Full Refund or send a Free Replacement immediately at no additional cost to you.
  • How to Report: Please inspect your package upon delivery. If you notice any damage, contact us at LMC@luxurymarblecraft.com within 7 days of delivery.
  • Requirement: Please include clear photos of the damaged product and the outer packaging so our team can process your claim swiftly.


2. Standard Returns (Change of Mind & Natural Variations)

We want you to be completely satisfied with your purchase. If an item is not the right fit for your project, we accept standard returns under the conditions outlined below.

Important Note on Natural Stone Variations: Authenticity and material truth are fundamental at Luxury Marble Craft. All product imagery on our website represents real natural marble harvested from the earth. Natural stone inherently features unique veining patterns, subtle tonal shifts, natural pores, and individual character lines. No two pieces are identical. We encourage our customers to celebrate these natural characteristics as proof of genuine marble.

Classification: Return requests based on dissatisfaction with natural stone variations (such as specific veining preferences or shade differences) or general change of mind are classified as Standard Returns. If your project requires absolute uniformity, we kindly advise reviewing product specifications carefully prior to ordering.

Return Conditions & Process:

  • Eligibility: Returned items must be unused, in their original condition, and packed securely in their original packaging.
  • Return Shipping: The customer is responsible for return freight and shipping costs to our designated US fulfillment facility.
  • Restocking Fee: A 20% restocking fee will be deducted from your final refund. This fee covers the specialized labor required for unboxing, inspecting, and repackaging heavy natural stone products.
  • Step 1 (Authorization): Email us at LMC@luxurymarblecraft.com within 7 days of delivery to request a Return Authorization and the designated return address. Returns sent without prior authorization cannot be accepted.
  • Step 2 (Shipment): Ship the authorized return using a trackable shipping service.
  • Step 3 (Refund): Upon receipt and inspection at our warehouse, your refund will be issued minus the 20% restocking fee.


3. Refund Processing & Timelines

  • Inspection & Approval: Once your return arrives at our fulfillment center, our quality control team will inspect the item and send you an email notification confirming approval or rejection.
  • Processing Time: Upon approval, your refund will be credited back to your original payment method within 5-10 business days, depending on your card issuer or bank processing times.

Late or Missing Refunds: If you have not received your refund after 10 business days, please follow these steps:

  1. Re-check your bank account or payment provider balance.
  2. Contact your credit card company or bank, as processing times may vary before transactions officially post.
  3. If you have completed these steps and still have not received your refund, please reach out to us at LMC@luxurymarblecraft.com.


4. Non-Refundable Items & Exceptions

Please note that the following items and conditions are strictly exempt from refunds:

  • User-Caused Damage: Any product that is not in its original condition, is damaged, or is missing parts for reasons not due to our error.
  • Final Sale Items: Products explicitly marked as "Final Sale" or "Clearance" are non-refundable.

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